Difficult Challenges: Mardon House is good at meeting Challenges and does not shy away from the more challenged people in our society.  Please bear in mind that we are registered as a Residential home and would hope to work with people in the LONG term and not in crisis work.

We offer a Highly Individual service in the way that we look after client/patients who do not meet the normal parameters of care.                                                                                       We provide a flexible and responsive approach to the individuals long term behaviour rather than resort to medication.                                                                                                        We are very supportive but at the same time we set sensible limits to challenges, defining what can and cannot be done.

Challenges is for people who fall within the qualifying criteria set by Statutory Agencies but may not qualify for a specialist placement because of an individualizing characteristic or quality.  Sometimes Caring Agencies will still try to find a placement in a home for a person who may have been living alone for some time and is not coping.                  recognising complex issues In these cases they may be offered a place to live in a Residential Care setting for their own Health or safety. However they may have developed a set way of life that is not conducive to community living and finding a home to cope with their particular human needs can be difficult.

How we will treat YOU.

Here at Mardon House we will treat you the way that you feel you deserve and we are not hampered by any prejudices. Living here can be a fresh start allowing you to reappraise the people and events from your past and enable you to effect change.

We will have assessed you before accepting you as suitable for Mardon House and our Assessments will continue throughout your time living with us; this will also include reviews by other professionals who will remain responsible with you for future outcomes.

What we do is to offer you a place in our home and make you feel comfortable and keep you warm and well fed. Here we find out your likes and dislikes and try to assimilate you into the Residential Home proper and give you a sense of safety and security to your life.

Examples are: where through loneliness someone may have developed a social drinking habit or where someone has been neglecting themselves nutritionally over a period of time and may have become mentally or physically run down and frail or become dependent upon substances.

Understanding the particular needs of people who have acquired habits is difficult and a sensitive approach to befriending and the willingness to listen often bears good results.  Through these processes we hope to negotiate an agreement with the person whereby in exchange for our tolerance of their Quirks they will modify any unsocial tendancies.